Important Notice: This article explains when you receive the first 30% of funds after your campaign succeeds. All timelines are estimates and may vary based on payment processor requirements and your account status. The platform reserves the right to modify terms for future campaigns.
What this article explains
This article explains when and how you receive the first 30% of your campaign funds after reaching your funding goal. It covers the release timing, conditions, and what to expect during this process.
When this applies
This applies to you if:
- Your campaign has just reached its funding goal.
- You want to know when you will receive your first payout.
- You want to understand what conditions must be met for the 30% release.
How it works
Your campaign reaches its funding goal
When your campaign successfully reaches its funding goal:
- All pledged funds are transferred to a secure escrow account.
- The escrow is managed by a third-party payment processor (Airwallex).
- The funds do not go directly to your personal account.
Platform fee is deducted
Before any funds are released to you:
- A platform fee is deducted from the total pledged amount.
- Your fee rate depends on your account tier. See your Account Settings or our Pricing Page for your current rate.
- The 30/60/10 split is then calculated on the remaining amount.
Example:
| Item | Amount |
|---|---|
| Total pledges | $10,000 |
| Platform fee | -[Fee based on your tier] |
| Amount in escrow | [Remaining after fee] |
| First 30% release | 30% of amount in escrow |
30% is released (Day 0)
The first 30% of your escrowed funds is released when:
- Your campaign officially ends with funding goal reached.
- Your payment account is connected and verified.
- No compliance issues have been flagged on your account.
Timeline:
- Funds are typically available within 24 hours of campaign end.
- Timing may vary based on your payment account status and location.
- You will receive a notification: "30% working capital available."
Withdraw the released 30%
To access the released 30%:
- Go to your Creator Dashboard.
- Navigate to the "My Earnings" section.
- The 30% will appear under "Available" balance.
- Click "Withdraw" to transfer funds to your connected bank account.
- Bank deposits typically take 3-5 business days after withdrawal request.
Dashboard display:
| Field | Description |
|---|---|
| Raised | Total amount raised (before platform fee) |
| Available | Amount you can withdraw now (includes the 30%) |
| Pending | Amount held in escrow (the remaining 70%) |
Important rules to know ⚠️
| Rule | Detail |
|---|---|
| Payment account required | You must have a connected and verified payment account to receive the 30% release. |
| 24-hour typical timing | The 30% is typically available within 24 hours, but this is not guaranteed. |
| Compliance verification | The platform may delay release if compliance issues are detected on your account. |
| No early withdrawal | You cannot access more than 30% until the verification period is complete (after you submit delivery proof). |
| Working capital purpose | This 30% is intended as working capital to help you create and deliver your content. |
| Bank processing time | After you request a withdrawal, funds typically arrive in 3-5 business days. |
| Remaining 70% in escrow | The remaining 70% stays in escrow until delivery verification and dispute window close. |
If this doesn't apply
This article does not apply if:
- Your campaign did not reach its funding goal. In this case, all funds are returned to backers.
- Your campaign is still in the funding phase. The 30% is only released after campaign success.
- You are a backer. See: "How Your Pledge Is Protected (Escrow Explained)."
- You have already received your 30% and want to know about the 60% or 10% releases. See: "How Fund Release Works After Your Campaign Succeeds."
Need more help?
If you have questions not covered in this article, contact Support through the Help Center. For complete terms, refer to the platform's Terms of Service.